Chris Spagnuolo

Chris Spagnuolo

Product Executive | Growth Catalyst | Go-to-Market Leader
Open to Executive Product Leadership Opportunities

Executive Summary

Product executive with 20+ years of experience transforming organizations and driving exceptional revenue growth. Proven track record of building high-performing global teams (75+ members), securing funding rounds ($400M+ revenue impact), and launching market-defining products across insurtech, gaming, SaaS, and travel industries.

Revenue Generation $400M+ total impact across product initiatives in past 10 years
Team Leadership Built organizations from 10 to 75+ members
Funding Success Supported 6 successful funding rounds
Product Innovation AI/ML platforms, mobile expansions, B2B/B2C solutions

Professional Experience

Chief Product Officer / Chief Marketing Officer/Interim Chief Technology Officer

Embroker
Insurtech Growth Stage Market Expansion
Feb 2023 - May 2025
$100M+ Annual premium increase
75+ Team members built
$18M Series D funding secured
  • Built product, design, and marketing organizations of 75+ members from scratch
  • As interim CTO, rebuilt engineering organization and transitioned operations from Belgrade to Latin America
  • Drove $100M+ annual premium increase with 84% retention rate and cross-sell growth from 8% to 31%
  • Implemented API strategy generating $10M in premium increase within 9 months
  • Reduced support operating costs by over 20% through automation initiatives
  • Launched digital insurance products achieving 40% conversion rate increase and $33.9M additional revenue
  • Led development of Embroker ONE AI/ML platform with real-time risk assessments across 5 industry verticals
  • Secured $18M Series D funding and established Embroker as insurtech industry leader

Chief Product Officer

Wander
Travel & Tourism Early Stage Customer Expansion
Feb 2022 - Dec 2022
$250K Revenue in 3 months
28% App install rate (Moab)
$1.25M Funding secured
  • Built and led lean 9-person product, design, and engineering team at pre-seed startup to develop comprehensive dual-platform tourism solution from concept to market
  • Architected strategic B2B/B2C platform serving both Destination Marketing Organizations and travelers, demonstrating scalable platform thinking in resource-constrained environment
  • Generated $250,000 in new revenue within three months of launch, providing crucial validation for early-stage business model and helping secure $1.25M funding round
  • Delivered B2C product achieving exceptional market performance with high-season app install rates of 28% in Moab and 23% in Sedona, significantly exceeding travel industry averages
  • Created embeddable and white-labeled distribution strategy enabling rapid market expansion through DMO partnerships while driving 27% month-over-month growth in mobile install base

Director of Product Management & User Experience

Valimail
Cybersecurity Growth Stage Market Expansion
Apr 2020 - Dec 2021
$2M ARR growth
13% Conversion rate
5,000+ Customer accounts
  • Assembled and led 35-person product, marketing, and engineering organization
  • Drove ARR growth from $11.5M to $13.5M during tenure with consistent double-digit growth
  • Developed innovative product-led growth freemium strategy achieving exceptional 13% freemium-to-paid conversion rate
  • Expanded customer base to 5,000+ accounts while maintaining product-market fit

Principal Consultant, Product Management and Innovation

AgileThought
Consulting Fortune 500s Portfolio Expansion
Apr 2018 - Apr 2020
$159M Connected fitness segment growth (Under Armour)
60% Adoption increase (Under Armour app)
Fortune 500 Enterprise client portfolio
  • Led strategic product transformation initiatives for Fortune 500 clients, managing teams ranging from 15 to 200+ members across Home Depot, Deloitte, Under Armour, and PwC engagements
  • Advised senior executives on product strategy and portfolio prioritization, applying design thinking and product ideation methodologies to connect strategic vision with tactical execution
  • Redesigned Under Armour Performance Center mobile fitness app, achieving 60% adoption increase in 5 months while expanding market reach into corporate health and wellness initiatives at high-profile companies
  • Drove strategic integration with MyFitnessPal acquisition, contributing to Under Armour's connected fitness business segment growth to $159M (3% of total revenue)
  • Enabled Deloitte's market expansion into automated tax services for SMB and consumer customers through strategic product development guidance
  • Led Home Depot's point-of-sale system rebuild for self-checkout, delivering significant operating cost reductions through improved operational efficiency
  • Developed strategic direction for AgileThought's Transformation Consulting division as executive member of the Transform Leadership Team

Founder and CEO

EdgeHopper
Consulting Growth Stage Revenue Expansion
Sep 2016 - Apr 2018
$200M Client revenue growth (HealtheSystems)
22% Customer retention boost (Jackson Hewitt)
NPS 67 Net Promoter Score increase from 41 (Jackson Hewitt)
  • Founded independent consulting organization specializing in product strategy and portfolio transformation
  • Served as de-facto Chief Product Officer for HealtheSystems, developing comprehensive Horizon 2 portfolio expansion strategy
  • Architected four-pillar strategic framework driving revenue expansion for HealtheSYstems from $50M to over $250M
  • Delivered Jackson Hewitt transformation boosting customer retention by 22% and increasing Net Promoter Score from 41 to 67
  • Acquired by AgileThought

Executive Vice President, Product Management

Leading Agile (Riot Games)
Gaming Global Leader Platform Expansion
Oct 2013 - Sep 2016
$64.7M Wild Rift revenue
46.3M Downloads
25+ Product lab team
  • Provided strategic product consulting for Riot Games to address player base expansion challenges
  • Uncovered significant market opportunity through churn analysis of League of Legends players
  • Built dedicated product innovation lab with 25+ cross-functional team to iterate game concepts from physical to digital, desktop to mobile
  • Successfully developed Wild Rift mobile game generating $64.7 million in revenue and 46.3 million downloads

Director of Product Management

Return Path
Email Tech Exit Stage Global Expansion
Aug 2011 - Oct 2013
13 New European ISP partners acquired
Category Leader European email deliverability market
MAAWG Global industry standards contributor
  • Led strategic partnership and data acquisition strategy for two-sided email deliverability marketplace, building and managing 4-person product management team specifically focused on ISP business while targeting non-revenue partnerships that enabled core revenue-generating marketing products
  • Executed European market expansion strategy, acquiring 13 new ISP partners including Google, Yahoo, Microsoft, Deutsche Telecom, Orange, Vodafone, and other major European providers
  • Secured comprehensive data feeds from all ISP partners encompassing inbox placement results, security scores, authentication metrics, engagement signals, and early GDPR compliance insights
  • Enabled significant revenue impact through enhanced European certification data, leading to new consulting engagements and positioning Return Path as category leader in European email deliverability market
  • Served as key contributor to MAAWG (Messaging, Malware and Mobile Anti-Abuse Working Group), collaborating with global industry stakeholders to develop standards and best practices for messaging abuse mitigation
  • Established Return Path's competitive advantage in European market through deep ISP relationships and superior understanding of regional deliverability requirements

Additional Experience

TELVENT

Director of Product Management | February 2009 - August 2011
Industrial IT Mature Digital Transformation

Guided portfolio and product strategy for geographic information systems in utility infrastructure, increasing market share and sales by over 25% while transforming distribution strategy from desktop to web/mobile platforms

RALLY SOFTWARE

Product Management/Agile Consultant | January 2008 - February 2009
ALM Mature Market Expansion

Delivered product management and agile transformation consulting services to major technology clients including Electronic Arts, eBay, PayPal, CNET, Intuit, Qualcomm, and Avaya

DTS AGILE

Co-Founder, Director of Product Development | April 2007 - January 2008
GIS Early Growth Market Entry

Co-founded organization and collaborated with executive team to establish target markets, product strategies, sales cycles, and P&L objectives while managing multiple Geographic Information Systems development projects for federal and state agencies

GREEN MOUNTAIN GEOSERVICES

Founder & CEO | 2003 - 2007 (Acquired)
Geospatial Growth Stage Application Expansion

Founded and built company developing 3D processing, rendering, and analytical solutions for high-resolution LIDAR data for geophysical applications

Prior experience includes various product management and technical leadership positions in geographic information systems, remote sensing, LIDAR and satellite systems, seafloor surveying, and marine geology serving federal agencies, oil and gas clients, and Fortune 500 clients (1997-2005).

Core Competencies

Strategic Leadership

  • Product Strategy & Vision
  • Go-to-Market Strategy
  • Market Expansion
  • Portfolio Management
  • Business Model Innovation

Organizational Excellence

  • Team Building & Leadership
  • Cross-functional Collaboration
  • Digital Transformation
  • Organizational Design
  • Performance Optimization

Technical Innovation

  • AI/ML Implementation
  • Platform Architecture
  • Product-Led Growth
  • API Strategy
  • Data-Driven Decision Making

Market Execution

  • Customer Discovery
  • User Experience Design
  • Conversion Optimization
  • Pricing Strategy
  • Competitive Analysis

Education

Master of Science, Oceanography

Texas A&M University
1998

Bachelor of Science, Geology

Long Island University
1995

Bachelor of Arts, Marketing

St. Johns University
1989

Ready to Drive Growth Together?

Seeking product leadership roles with ambitious growth-stage companies.